About Inquiry Desk

Inquiry Desk is a workspace built for small service businesses — plumbers, electricians, landscapers, cleaners, designers, consultants, and other trades and service providers — who receive customer inquiries through email, social media, online forms, or messaging apps and need a faster way to turn those messages into clear, professional responses.

Every inquiry gets organized into a structured summary: the requested service, the customer's stated requirements, budget, location, and timing, plus a checklist of the details that are still missing. Inquiry Desk then drafts a reply in your own tone using only the facts you've approved, so you can review it, copy it, and send it yourself. Nothing is sent on your behalf — you stay in control of every conversation.

The goal is simple: cut down the time spent re-reading long messages, hunting for missing details, and staring at a blank reply. Inquiry Desk gives you a consistent starting point for every customer conversation, so you can respond faster and miss fewer opportunities.

Inquiry Desk is built and maintained by an independent team focused on practical tools for small businesses. We're continually improving the product based on real feedback from the service providers who use it every day.